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AuthorPosts
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March 9, 2018 at 9:24 am #924347
Hi,
Please help: I just updated a customer’s website to 4.2.6, after that the site returns an internal server error 500 and a white screen of death (WSOD). Tried Chrome and Firefox. The dashboard is still functioning normally.
Please help!!
Best regards,
Roger H.March 9, 2018 at 10:59 am #924394Me too. Have tried to disable all plugins but still 500 error.
Have tried to switch to other theme – the site then works.
Tried to delete Enfold theme and reinstall from file – then 500 server problem is still there.
Can access backend
What to do?
March 9, 2018 at 1:05 pm #924463I’ll post the FTP credentials in the Private Content.
March 9, 2018 at 3:03 pm #924525Hi EZWebdesign,
Can you please check server log for error?
Best regards,
VictoriaMarch 9, 2018 at 4:43 pm #924600THanks Victoria,
I activated this, now the site returns this error:
Fatal error: Can’t use function return value in write context in /var/www/virtual/connect2improve.com/htdocs/wp-content/themes/enfold/header.php on line 6
March 9, 2018 at 4:50 pm #924606I have the same error
Fatal error: Can’t use function return value in write context in /home/content/19/10883219/html/wp-content/themes/enfold/header.php on line 6March 9, 2018 at 4:51 pm #924607I commented out line 6, and now the site is functioning again, however there’s an issue now with the sticky menu bar.
Can you please restory/fix the issue in header.php?? The production site of my customer is all day down already :-(
Best regards,
RogerMarch 10, 2018 at 10:39 pm #925060Hi,
Can you please replace the header with the following
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_2_6/header.phpand let us know if that would work?
Best regards,
BasilisMarch 10, 2018 at 11:35 pm #925100I’m having the same issue. Waiting for a hotfix.
March 10, 2018 at 11:42 pm #925102Having the same problem. We run a business site on Enfold, how on earth is it possible that you introduce critical bugs so that nothing works in your updates?
EDIT: The fix suggested above worked. Replaced the header.php page did it. Never again will I dear to push the upgrade button for Enfold easily. I have done the mistake once before when it broke, and I did it again now.
UPDATE: Seems all Contact7 forms are not working any more. Not sure if it is related to Enfold yet though.
SUGGESTION: I think you should introduce stable releases that people actually can trust and are reliable.
- This reply was modified 6 years, 8 months ago by dohodoho.
March 10, 2018 at 11:52 pm #925107Hi!
Issue occurs on PHP versions older than 5.6, which is minimum version recommended for WordPress. However our devs edited header.php file (the one Basilis shared) and made it backwards compatible. We still recommend upgrading to PHP 7.x. Here is a good article – https://kinsta.com/blog/php-7-hhvm-benchmarks/
Regards,
YigitMarch 11, 2018 at 12:08 am #925110SiteGround hostin had this setting: PHP 5.6.33 – System Default but it looks like it was actually 5.4 as WordPress printed that even though SiteGround printed 5.6.33.
I had three options 7.0.27, 7.1.14 and 7.2.2. The only version that worked was 7.0.27.
- This reply was modified 6 years, 8 months ago by dohodoho.
March 12, 2018 at 5:57 am #925327Hi,
Great, glad you got it working and thanks for sharing what worked for you. Please let us know if you should need any further help on the topic.
Best regards,
RikardMarch 14, 2018 at 9:59 am #926509Thanks for quick help. Works now with PHP 7.2
March 14, 2018 at 2:39 pm #926633Hi,
Glad it worked for you! :)
We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.
Best regards,
YigitMarch 14, 2018 at 2:50 pm #926637Hi,
With PHP 7.2 it works indeed.
For the one PHP 5.4 customer, I used the hotfix which is working fine!
So, this thread can be closed. Thanks everyone!
Best regards,
Roger – EZ WebdesignMarch 14, 2018 at 4:56 pm #926712 -
AuthorPosts
- The topic ‘internal server error 500 after update 4.2.6’ is closed to new replies.