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  • March 8, 2018 at 8:55 pm #924070
    mheinen1critical

    The cross sell products I have on my woocommerce site do not all have images appearing in my store’s cart. It seems the ones that show up are ones that are tagged as a “call to order” product and the ones that do not appear are ones that can be ordered directly via the website (click to order and pay).

    Any thoughts?

    March 10, 2018 at 10:05 pm #925034
    Basilis

    Hey mheinen1critical,

    Can we please have backend access so we can also review the products that do not show anything?
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

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