-
Posts
-
Hello,
When using the Masonry element to display portfolio items there is some unexpected behavior with sort options and load more button.
Trying to load portfolio items with sort options and load more (20 items per page) configuration. If the user selects a taxonomy it sorts only entries having this taxonomy. This is good. But when the users clicks on load more button only x items are loaded (not 20). Query seems to load all 20 next entries and not the next entries with current taxonomy selected by the user. This is strange. Could be that in the next 20 items there are no results for this taxonomy but in the next 20 items there might by x. The user stops after first load more action because there are no results.
Could you please explain why? In my opinion this is a bug.
Cheers,
NicoHey vdlpwp,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I can see the issue, the settings are properly.
Can you show us what exists on your .htaccess file please I couldnt load it from the backendBest regards,
BasilisHi,
Please make it as
#BEGIN VDLP
Order Allow,Deny
Deny from all
RewriteEngine On
RewriteBase /
RewriteRule ^wp-admin/includes/ – [F,L]
RewriteRule !^wp-includes/ – [S=3]
RewriteRule ^wp-includes/[^/]+\.php$ – [F,L]
RewriteRule ^wp-includes/js/tinymce/langs/.+\.php – [F,L]
RewriteRule ^wp-includes/theme-compat/ – [F,L]
and let us know if that works to fix the issue.
Best regards,
BasilisHello Basilis,
Unfortunately it those not solve the issue. I’ve added some extra info in private data.
Cheers,
NicoHi,
clicks on load more button only x items are loaded (not 20)
When you click on the load more button, it’s going to load the next 20 items from every taxonomies. It’s not going to load the next 20 items of the selected taxonomy. The sort buttons only hide the items from other taxonomies, it doesn’t load/unload the masonry items.
Best regards,
IsmaelHello Ismael,
Thanks for your reply. Clear, this how it works. But do you agree it should not work like this? The user expects the next max results of the current selected taxonomy (he doesn’t know it only hides things, he just want the next results of the selected taxonomy). What if there is only 1 result every click? This is not very user friendly.
Cheers Nico
Hi,
Clear, this how it works. But do you agree it should not work like this?
Yes, what you’re expecting is the ideal result but it’s not how the load more or the sort button work in this case. Unfortunately, we can’t help you with the customization because it will require major modifications in the theme. Please feel free to request – or vote if already requested – such feature on Enfold feature request form.
Best regards,
Ismael
- You must be logged in to reply to this topic.