Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 3, 2018 at 5:29 am #920627
    werbeagenturlauf

    Hi
    Just updated to 4.2.5 and Site has vanished, although i am using the child theme! Thanks for your help!

    Regards
    Michael F Kraus

    March 4, 2018 at 6:30 am #920941
    Rikard

    Hi Michael,

    Could you try to delete the entire installation folder and then upload the theme again to see if that helps? The reason why I’m asking is that some old code which should not be there might be causing your problem.

    Best regards,
    Rikard

    March 4, 2018 at 8:43 am #920976
    werbeagenturlauf

    Is it the same if i delete the theme an reload it again?
    I did so yesterday and everything was ok again. Or do i still have the old code?

    March 4, 2018 at 2:42 pm #921049
    Vinay

    Hi,

    Please check the link in private for step by step instructions to re-install the theme via FTP.

    Best regards,
    Vinay

    March 4, 2018 at 2:52 pm #921058
    HEF2015

    I have a smilar issue, I started a post March 2nd but have gotten no response. https://kriesi.at/support/topic/avia-interface-not-loading-update-button-greyed-out/ Can you please help me out?? My clients needs updates and I cant do anything. Thanks in advance!

    March 4, 2018 at 4:55 pm #921089
    Mike

    Hi,

    @HEF2015     sorry for the late reply on your other thread, but it reads as though it is resolved?

    Best regards,
    Mike

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