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  • March 2, 2018 at 6:41 pm #920477
    merril

    Hi Support team,

    Would you please assist me with the following issue with my Enfold theme?
    I have an Easy Slider on the main page of a website that I’m working on (see private url)
    There are some PNG images with text, when the slider starts rotating the images no matter which slide show transition I choose, It gets this overlapping between images that make it hard to read the text. I have this temporary set as slide up/down to avoid the text confusion but the previous image is still showing for a few seconds when the new slide is present.
    Is there any way to fix this?
    Please let me know.

    Thank you!

    March 2, 2018 at 8:47 pm #920531
    Jordan Shannon

    Hey merril,

    Can you try disabling all active plugins to ensure there are no scripting conflicts occurring?

    Best regards,
    Jordan Shannon

    March 2, 2018 at 8:56 pm #920538
    merril

    Hi Jordan!

    Thanks for your quick response, I have disabled all the plugins that I have on my site but I’m still getting the overlap images

    March 3, 2018 at 8:13 am #920670
    Rikard

    Hi,

    Thanks for the feedback, I’m not sure I understand that problem though. Could you post a screenshot highlighting it please?

    Best regards,
    Rikard

    March 5, 2018 at 4:42 pm #921564
    merril

    Hi Rikard,

    Please find the URL to the screenshots below
    Thanks!

    • This reply was modified 6 years, 8 months ago by merril.
    March 6, 2018 at 5:30 am #922035
    Rikard

    Hi,

    Thanks for that, please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

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