Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 2, 2018 at 3:27 pm #920385
    mwaxman1

    As suggested, I’m opening a separate thread to troubleshoot the blank site issue after upgrading to 4.2.5

    March 3, 2018 at 4:29 pm #920838
    Mike

    Hey mwaxman1,
    Thank you, I see this is a sandbox.
    Can you tell us how it was updated, ftp or though the admin panel?
    I see there is a drop-in plugin that is activate “advanced-cache.php” yet I don’t see a option to clear the cache?
    Can you give us FTP access to the sandbox?
    Your site is giving a 500 (Internal Server Error) can you upload the server error log to a dropbox link? It would be too much to post here.

    Best regards,
    Mike

    March 5, 2018 at 5:32 pm #921624
    mwaxman1
    This reply has been marked as private.
    March 5, 2018 at 7:47 pm #921732
    Yigit

    Hi,

    I have modified asset-manager.class.php file upon our devs recommendation and that helped. Please review your website :)

    Best regards,
    Yigit

    March 5, 2018 at 8:43 pm #921763
    mwaxman1

    Great! Thank you! I have several other sites that I’d like to upgrade. Can you tell me what to fix, or should I wait for a new release or…?

    March 5, 2018 at 9:06 pm #921787
    Yigit

    Hey,

    You can go to /enfold/config-templatebuilder/avia-template-builder/php/ folder via FTP and copy asset-manager.class.php file and replace it on other sites where you are experiencing the same issue. Enfold 4.2.6 will be released during the third week of March, in case you would like to wait for upcoming release :)

    Regards,
    Yigit

    March 5, 2018 at 9:08 pm #921790
    czeller

    I have this same problem, site completely broken now. Can you please at least paste the edit you are referring to?

    March 5, 2018 at 9:19 pm #921808
    Jordan Shannon

    Hey czeller,

    I’ve tried addressing your post in the thread you started.

    Best regards,
    Jordan Shannon

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