500 Internal Server Error

Hey VMahesh87,

Can you give us ftp access? so we can check further and try to debug.

Best regards,
Nikko

Hi,

Thanks for providing the ftp access, however it doesn’t work on my end. I use filezilla to connect, this is the error I get:

Response:	530 User cannot log in.
Error:	Critical error: Could not connect to server

Best regards,
Nikko

Hi,

Thanks for providing the ftp access, I turned on debug which removes the 500 Internal Server Error, fixed some errors and turned off debug and it works fine now. Let us know if you need further assistance :)

Best regards,
Nikko

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Nikko

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

I have added the 3 images in the slider and set the logo center, menu below in header layout. The 3rd slider image which was larger than the first 2 keeps getting error and I uploaded the cropped version which is lower and it works well. You might need to adjust upload_max_filesize, please refer to the solutions posted here: https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
Hope this helps :)

Best regards,
Nikko

Hi,

Thanks for your kind words, just glad we could help :)

As for the top bar, just go to Appearance > Menus > Edit Menus (tab), under Select a menu to edit: select Secondary Menu, just modify the menu structure.
If you decide later to hide the top menu bar or to put it on the right side, you can go to Enfold > Header > Extra Elements (tab) > Header Secondary Menu (would be helpful in the future). :)

Best regards,
Nikko

Hi VMahesh87,

Here is where to change that text:

Change the Footer text and Link

If you need further assistance please let us know.
Best regards,
Victoria

• This reply was modified 7 years, 11 months ago by Victoria.

Hi VMahesh87,

Do you mean you want to hide WordPress bar? Or which one?

Best regards,
Victoria