Warning: Illegal string offset … Error and Menu Glitch

Hi,

Thank you for the update.

The login credentials are still not working. Please ask your hosting provider to increase the value of the “max_input_vars”, “suhosin.post.max_vars” and the “suhosin.request.max_vars”. If you have access to the php.ini file, please use this code.

max_input_vars = 3000
post_max_size  = 128M

You can also use this in the root directory’s .htaccess file.

php_value max_input_vars 3000
php_value post_max_size 128M

Best regards,
Ismael

Hi,

I’m very sorry if the problem is taking quite a while to be resolved.

I created a php.ini file and added those values you gave me to it. It didn’t help. I still cannot save the menu settings.

Some hosts do not allow access to the php.ini file so the code that was added there may not have any effect. Please try to adjust the php directives in the .htaccess of the WP root directory.

php_value max_input_vars 6000
php_value post_max_size 128M

I am now able to connect to the FTP server but I’m not sure which directory to edit.

Best regards,
Ismael

Hi,

Thank you for the update. Yes, we understand the issue and it seems to be related to your server. Please enable the WP_DEBUG_LOG in the wp-config.php file, try to re-save the menu’s theme locations to trigger the error and the ask your hosting provider for the error log. This will give us more information about the issue.

define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

And while you’re at it, please increase the memory limit to at least 256M. The following threads might help.

// https://wordpress.org/support/topic/wordpress-menu-problem/
// https://premium.wpmudev.org/forums/topic/cant-save-wordpress-menu-help

Best regards,
Ismael

Hi,

Thank you for the info. The warnings are created by the “set_theme_mod” function which is rarely use in the theme. This function is only executed when you import a demo.

I also tried to adjust the values in the php.ini file but it’s not taking effect. Maybe, the server has to be restarted. Nevertheless, you should ask your hosting provider to adjust these options in their end and confirm the adjusted values because I don’t think you have the right level of access to be able to configure these directives in the php.ini file.

Best regards,
Ismael

Hi,

Does php_value max_input_vars 512 go in the php.ini file?

I don’t think your current account have enough privileges or rights to modify the php.ini file. You should contact your hosting provider. Ask them to review this article.

// http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/

Best regards,
Ismael