Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 24, 2018 at 2:37 pm #917111
    extraeyes

    Good Day. I saw a thread where this happened to someone else but then you asked for log in credentials and it was marked private. Can you help me. If Yidgit is available he had recently helped me with many issues and is still listed on my account as a collaborator.

    The widget area is now blank. Some were completely removed but the socket area still shows them live even though I cannot see them in the editing location.

    Pam Goodyer
    Photography Magazine Extra

    February 25, 2018 at 4:19 am #917261
    Rikard

    Hey extraeyes,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see the problem and how to reproduce it.

    Best regards,
    Rikard

    February 25, 2018 at 4:49 am #917273
    extraeyes
    This reply has been marked as private.
    February 25, 2018 at 6:49 am #917301
    Rikard

    Hi,

    Login details are not working, please check and verify.

    Best regards,
    Rikard

    February 27, 2018 at 12:55 am #918115
    extraeyes
    This reply has been marked as private.
    February 27, 2018 at 6:31 am #918205
    Victoria

    Hi Pam,

    Here are some threads to consider:
    https://wordpress.org/support/topic-tag/widgets-not-working/
    https://wordpress.org/support/topic/text-widget-not-working-after-wp-4-8-update/

    If you need further assistance please let us know.
    Best regards,
    Victoria

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