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Hi,
Please help to deal with next issue.
Contact form is working well untill all it elements contain Latin symbols. As soon I change them to Cyrillic, form stops working – submitted data just not arrive to default email adress.
Thanks for your advice.Hey Pelykhan,
Can you please give us an example of some words for testing, so we can be able to also forward to our developers?
Thank you
Best regards,
BasilisHi Basilis,
Here is Ukrainian translation for few standard form elements:
Name – Ім’я
Subject – Тема
Message – ПовідомленняThanks.
Hi Pelykhan,
Can you please check server log for error? Can you also check the mail log?
Best regards,
VictoriaHi Pelykhan,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Can you please remove the apostrophe from the word Ім’я and test the form?
Best regards,
VictoriaHi Victoria,
It`s strange you cannot access ftp, for me works well.
I removed the apostrophe, still not working.
Please see below web site admin credentials:Hi Pelykhan,
If you have the mail server set up with your provider you can use your own settings here (screenshot in private). No problem with interface in Ukrainian :)
Here are the docs for the plugin
https://wpforms.com/docs/how-to-set-up-smtp-using-the-wp-mail-smtp-plugin/Also, you might want to try using Contact Form 7 for more flexible forms.
Best regards,
Victoria
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