Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 22, 2018 at 12:12 pm #915987
    iainpdavies

    Hello

    I have a color section full screen video that plays automatically on a desktop and laptop computer scree size but when I open the website on a tablet or mobile the video does not Auto play?

    Is there CCS or something that can make the video autoplay on mobile devices? Tempoary login details are below.

    Thanks,
    Iain

    February 22, 2018 at 3:34 pm #916136
    Rikard

    Hey iainpdavies,

    Autoplay is disabled on mobile devices because of manufacturer restrictions, Apple doesn’t allow it for instance. There is also the matter of users who might use up a lot of data if they must load a video when visiting your site.

    Best regards,
    Rikard

    February 22, 2018 at 7:29 pm #916222
    iainpdavies

    Thanks for your response. I understand that this is what manufacturers do but is there a way to stop it using code?

    If not can you help me to make the color section video at the top of each page hidden on all mobile devices. at the moment when I use the screen options to hide the color section on mobiles and tablets nothing happens?
    Could you have a look and make it work please?

    Thanks,
    Iain

    February 23, 2018 at 8:10 pm #916830
    Basilis

    Hi,

    Check here how you can do it
    https://stackoverflow.com/questions/11796297/div-show-hide-media-query

    Together with using

    Turn on Custom CSS Class field for all ALB Elements

    Best regards,
    Basilis

    February 25, 2018 at 10:17 am #917331
    iainpdavies

    Thank you that worked perfectly.
    Iain

    February 25, 2018 at 2:52 pm #917381
    Victoria

    Hi Iain,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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