Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 21, 2018 at 10:36 pm #915744
    leadingnorth

    Hello,

    I’m using WP Google Maps – Pro Add-on to display maps on various pages of my site, and today I updated the theme to 4.2.4 and everything stopped working. This plugin uses shortcodes to display the different maps on different pages (I have added the shortcodes using codeblocks and text blocks, and they were all working fine before the update) with different markers, and everything was working perfectly before this last update (which happened today).

    Here’s some information about some steps I’ve taken (without luck) that you might find useful: I have cleared my browser cache, flushed website cache, checked and I’m using PHP 7.0.2, My Google Maps API good to go. I don’t know if this matters, but I am using a child theme.

    Is there any way you can help me? If not, could you somehow send me a fresh copy of the theme files from BEFORE today’s update (I reverted back and it didn’t work, so I want to rule out some sort of error with my theme backup with a copy from you guys of the theme before 4.2.4). I added my website’s link in the private section, where you can see a big blank space where the map should be.

    Please review and let me know if you found the issue within the theme or if you can send me a fresh, uncorrupted copy of the theme files before the update. Thank you.

    February 21, 2018 at 10:59 pm #915757
    Yigit

    Hi,

    Could you please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/? It seems like some files are corrupted. If that does not help, please post FTP and WP admin logins here privately so we can look into it :)

    Regards,
    Yigit

    February 21, 2018 at 11:24 pm #915775
    leadingnorth

    Hi Yigit,

    I just reinstalled the theme and the issues remain (I also just noticed that the masonry elements on the homepage and footer are now gone too). See below for credentials and thanks for your help!

    February 22, 2018 at 6:51 am #915911
    Victoria

    Hi leadingnorth,

    There was a function missing in shortcodes.js. It should be working now.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    March 1, 2018 at 3:55 pm #919703
    leadingnorth

    Thank you Victoria. I have a question though, will I run into this same issue next time I update the theme?

    March 1, 2018 at 3:59 pm #919709
    andyd69

    I have the same issue with Masonry shortcode – homepage is showing no content at all.
    Update just done via FTP full re-write. WP 4.9.4

    English Mum

    Can you please assist.

    Thanks, Andy

    March 2, 2018 at 5:49 am #920082
    Rikard

    Hi Andy,

    Thanks for the login details, though the content on your front page is showing fine on my end. Did you try clearing your browser cache and reload the page?

    Best regards,
    Rikard

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