Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 21, 2018 at 10:21 pm #915738
    Danny Ratan
    Guest

    Issue: CSV Exported file came out empty (only header line)
    Please let me know your price on fixing the above issue.

    February 22, 2018 at 4:55 am #915862
    Rikard

    Hey Danny Ratan,

    Could you please register on the support forum for technical support please? Also please try to explain your issue a bit further as I’m not sure I understand the problem.

    Best regards,
    Rikard

    February 22, 2018 at 5:29 am #915874
    Danny Ratan
    Guest
    This reply has been marked as private.
    February 22, 2018 at 5:50 am #915884
    Rikard

    Hi,

    Thanks for the feedback, though this channel is for pre-sale questions only. Could you please register on the support forum? If you are having problems with a plugin, then I would ask you to contact the plugin developer first to see if they can help you out.

    Best regards,
    Rikard

    February 22, 2018 at 6:42 am #915908
    Danny Ratan
    Guest

    Please send the URL to purchase the one you sent earlier does not have link to buy. Thank you.

    February 22, 2018 at 6:50 am #915910
    Rikard

    Hi,

    If you are looking to buy the theme then you can do so here: themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    Best regards,
    Rikard

    February 22, 2018 at 7:02 am #915913
    dannyratan

    I just paid for 6 months. This is my code: 780c397b-cf5b-4fad-9e86-674401805dcd when I entered it it said “Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code.”. What do I do? Screenshot: https://snag.gy/WoFvtN.jpg

    • This reply was modified 6 years, 11 months ago by dannyratan.
    February 22, 2018 at 7:09 am #915918
    Victoria

    Hi dannyratan,

    This is because you already have a forum account. The one that you used in the last reply.
    This is not theme related, you might want to look for answers here
    https://docs.woocommerce.com/documentation/plugins/woocommerce/woocommerce-extensions/product-csv-import-suite/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 22, 2018 at 7:14 am #915924
    dannyratan

    Victoria – Thank you for the link but I am seeking a developer to get into my account and fix the issue for me. Please review the above explanation. The issue is combination of ENFOLD theme and Woocommerce CSV Import Suite. Please review my explanation above and I’d appreciate your help guide me to the right direction. Thank you.

    February 22, 2018 at 10:41 am #915956
    Victoria

    Hi dannyratan,

    You can switch to default theme and try to Export products, just to be sure that is the combination of Enfold and WooCommerce.

    Best regards,
    Victoria

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