Viewing 14 posts - 1 through 14 (of 14 total)
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  • February 19, 2018 at 10:34 pm #914566
    Kirtus

    I have a new page that I am setting up and I want to put a countdown timer on it but when I set it up, then publish nothing is there. I have set the date to March, 4 2019.

    Thank you,

    KIrtus

    February 19, 2018 at 10:38 pm #914569
    Jordan Shannon

    Hey Kirtus,

    Have you tried disabling all active plugins and testing to ensure there are no script conflicts.

    Best regards,
    Jordan Shannon

    February 19, 2018 at 10:47 pm #914573
    Kirtus

    yes

    February 19, 2018 at 11:23 pm #914580
    Jordan Shannon

    Hi,

    Thanks for confirming that. Looking into the issue further, there seemed to be an opacity issue. Please add this to quick css:

    .av-countdown-timer{
opacity:1!important;
}

    Best regards,
    Jordan Shannon

    February 20, 2018 at 12:36 am #914600
    Kirtus

    I added the code that you suggested and I can now see the countdown. However, it is not counting down. It is only showing 0s.

    • This reply was modified 6 years, 9 months ago by Kirtus.
    February 20, 2018 at 5:45 am #914693
    Rikard

    Hi,

    Thanks for the feedback. Could you try updating the theme to the latest version (4.2.3) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    March 24, 2019 at 5:40 pm #1082269
    DJQuad

    I’m having the same issue. I added the css and it displays zeros. I’m running 4.5.5

    March 24, 2019 at 6:28 pm #1082289
    Jordan Shannon

    Hey DJQuad,

    Did you enable the events?

    Best regards,
    Jordan Shannon

    March 25, 2019 at 12:27 am #1082417
    DJQuad

    Yes. Now the entire left 1/2 layout that contains the countdown isn’t being displayed. It contains only an image and the countdown.

    • This reply was modified 5 years, 8 months ago by DJQuad.
    March 25, 2019 at 1:19 am #1082437
    Jordan Shannon

    Hi,

    There seems to be a console error coming from a “crowdfunding-front.js”. Can you remove disable (if it is a plugin) and see if the issue resolves?

    Best regards,
    Jordan Shannon

    March 25, 2019 at 4:50 pm #1082756
    DJQuad

    I went to do that but am getting the screenshot. It’s not clear to me where Performance Setting where to change that. I never changed anything in there.

    View post on imgur.com

    • This reply was modified 5 years, 8 months ago by DJQuad.
    March 26, 2019 at 3:47 am #1082947
    DJQuad

    I changed “Disabling of template builder elements” to Always, but the animated countdown is still 0

    March 27, 2019 at 12:33 am #1083304
    DJQuad

    I added a new one and it worked fine at first, now it’s back to all 0’s again.

    March 27, 2019 at 5:48 am #1083396
    Jordan Shannon

    Hi,

    I’m still seeing the same console error.

    Best regards,
    Jordan Shannon

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