Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 19, 2018 at 2:39 pm #914262
    MichaelRau

    Hello, I got a problem on mobile with the TOP menu of the sub menus. It doesn’t work. I already looked for a solution and found this:

    “Please go to Enfold theme options > Main Menu > Burger/Mobile Menu and choose to ”Clone title menu items to submenu”

    BUT, I don’t have this option! -> “Clone title menu items to submenu”

    Only:

    -Alwyas display submenu items
    -Display submenu items on click
    -Display submenu items on hover

    that’s it.

    I have the newest version of the theme incl. child theme.

    Please help.

    February 19, 2018 at 2:57 pm #914268
    Mike

    Hey MichaelRau,
    Those options don’t seem right, here is a screenshot that might help:
    2018-02-19_075532
    If this doesn’t help, Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    February 19, 2018 at 3:33 pm #914302
    MichaelRau

    Then I don’t understand why I am getting this:
    https://postimg.org/image/ojhut0f11/

    Please don’t change a thing that could break the site.

    If it’s a minor change then do it.

    • This reply was modified 7 years, 4 months ago by MichaelRau.
    February 19, 2018 at 8:27 pm #914508
    Yigit

    Hi,

    It shows up correctly on my end. Attached a screenshot in private content field. Could you please check and confirm? :)

    Best regards,
    Yigit

    February 19, 2018 at 9:42 pm #914552
    MichaelRau

    Hello Yigit,

    no change, still the same… weird. Maybe it has something to do with language settings that you see this specific menu and I do not?

    I changed the language to english but no change either (changed it back to german).

    • This reply was modified 7 years, 4 months ago by MichaelRau.
    February 20, 2018 at 2:11 am #914613
    Mike

    Hi,
    Strange, I logged into your site and made no changes, and this is what I saw:
    2018-02-19_190631
    So it is odd that you don’t also see this.
    Do you have language settings on your browser?

    Best regards,
    Mike

    February 20, 2018 at 12:36 pm #914807
    MichaelRau

    Hello,

    I looked into this site on another computer with default english browser settings. The first computer was default german.

    I can see it on the english one but can’t see it on the german one… really odd…

    It works now, but this is a bug you have to solve in the future.

    Thanks.

    February 20, 2018 at 1:55 pm #914836
    Nikko

    Hi,

    Probably it’s a caching issue, but if we can reproduce it we would create a ticket for it, so our devs can fix the issue.

    Best regards,
    Nikko

    February 20, 2018 at 9:25 pm #915046
    MichaelRau

    It can’t be a caching issue. I tested it on a new server with a fresh installation. Same here, some browser language related stuff. I suppose the language version of the browser installation because a change in the browser settings won’t solve the issue.

    February 21, 2018 at 2:25 am #915142
    Mike

    Hi,
    If I understand you correctly, if the browser is installed as English the page shows correctly, if it is installed as German it shows as your screenshot? Is this chrome?
    If this is the case, it’s a language issue in the browser, but we can use this info to try to find a solution for the future.

    Best regards,
    Mike

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