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  • February 18, 2018 at 12:24 pm #913887
    Xinspirit

    Dear Support Team
    My site shows suddenly a blank screen. I checked the logs. There seems to be an error with the avia framework. Please send me advices.
    Thank you in advance.

    Best regards
    Alexander

    February 18, 2018 at 12:55 pm #913892
    Mike

    Hey Xinspirit,
    Your site is giving the error “server IP address could not be found” Perhaps try checking your sub-domain is still listed in your cPanel, as your domain is working.
    Also check your htaccess file for broken rules.
    As for your error log, most are pointing to

    /wp-content/themes/twentyfifteen/framework/php/function-set-avia-frontend.php

    note the: /themes/twentyfifteen/
    So somehow the site is looking for the theme inside “twentyfifteen” instead of “enfold”
    Perhaps this solution will help, as it sounds like yours: Wrong path for theme assets
    Can you explain any recent actions, such as moving the site from another host, or installed a redirect plugin?

    Best regards,
    Mike

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