Viewing 4 posts - 1 through 4 (of 4 total)
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  • #910747
    guvenlikmerkezi
    Guest

    Hi The theme is running very slowly.
    very slow when editing.
    username: trustcenter
    password: Gm571984
    Thank you for your help.

    #910789

    Hey guvenlikmerkezi,
    I see you are using a old version of Enfold & WordPress with a short PHP Time Limit (90s)
    Please first ask your webhost to change your PHP Time Limit to no limit and create a full backup.
    Then try to update Enfold manually via FTP: https://vimeo.com/67209750 and also update WordPress and your plugins.
    You should also ask your webhost to update your PHP to version 7.

    Best regards,
    Mike

    #911711
    guvenlikmerkezi
    Guest

    Hello I have done what you wrote.2 there is a problem … 1.- google map does not work and i want the api key.I can find it at 2.–guvenlikcerkezi.com still login and editing is very slow

    #912009

    Hi,
    I have looked and your Google Map API is working, as well as your Google Map element, I created a test page to test. Please see URL in Private Content area.
    Your PHP Time Limit is shorter now (30s) Please ask your host to correct as this may lead to errors in the future.
    2018-02-13_182454
    I see that you have a slow site, but I believe this is due to your webhost, your time to first byte is 6+ seconds, this should be 200-400 milliseconds, afterward your site loads in 2.5 seconds which is good. Please see this report Please ask your webhost to check.

    Please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a support ticket so offer further support.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
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