Viewing 26 posts - 1 through 26 (of 26 total)
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    Posts
  • February 9, 2018 at 8:33 pm #910392
    Hekolo

    Hi there,

    i can’t Import demo data for Enfold 2017. Always get the same message…to try again..

    Using latets WP Version and PHP 7.0

    What to do?

    Cheers,
    Chris

    February 9, 2018 at 9:33 pm #910406
    Jordan Shannon

    Hey Hekolo,

    Have you attempted increasing php max_execution_time?

    Best regards,
    Jordan Shannon

    February 9, 2018 at 9:46 pm #910409
    Hekolo

    Don’t know how that works….

    February 9, 2018 at 10:00 pm #910412
    Jordan Shannon

    Hi,

    This is something that you can contact your host to help you with. This basically increases the alloted time for script processes to run.

    Best regards,
    Jordan Shannon

    February 9, 2018 at 10:14 pm #910416
    Hekolo

    ok, did that…not working…same issue

    February 9, 2018 at 10:44 pm #910428
    Hekolo

    Is the a way to manually Import the demo data?

    February 10, 2018 at 11:19 am #910508
    Hekolo

    Hey there,
    i paid for Support….can you please help?

    February 10, 2018 at 11:35 am #910511
    Hekolo

    Please send Content for php.ini

    February 10, 2018 at 12:18 pm #910512
    Hekolo

    written php.ini, copied to Folders, still not working….

    February 10, 2018 at 3:49 pm #910535
    Jordan Shannon

    Hi,

    Apologies for the response delay, If you would like to import them manually, you can find XML files in Enfold/includes/admin/demo_files

    For your information, we have a queue that goes from oldest post to the newest posts and each time you self post, you are pushing your query to the end of the queue.

    Best regards,
    Jordan Shannon

    February 10, 2018 at 4:28 pm #910548
    Hekolo

    OK, and how do i Import the demo files?
    Cheers,
    Chris

    February 10, 2018 at 5:29 pm #910574
    Jordan Shannon

    Hi,

    Log into that blog as an administrator.
    Go to Tools → Import in the blog’s Administration Screen.
    Click “Install Now” link under the “WordPress”
    Click “Run Importer” link.
    From there you want to navigate to the XML file that you would like to import.

    Best regards,
    Jordan Shannon

    February 10, 2018 at 6:22 pm #910597
    Hekolo

    Ok, tried that…i get asked what to do with admin.php (open, save,…)…

    Getting a bit lost here…

    February 10, 2018 at 8:47 pm #910638
    Mike

    Hi,
    Sorry I’m not sure why you would be getting that message. Perhaps I can offer another solution.
    If I understand correctly, you would like to install the Enfold 2017 Demo, but you have been getting error messages. Your PHP is version 7.
    What is your webhost?
    I checked your site, but it doesn’t look like you have Enfold activated, it appears to be “BROOKLYN THEME BY UNITED THEMES”

    Best regards,
    Mike

    February 10, 2018 at 9:00 pm #910642
    Hekolo

    Hi Mike,

    many thanks for getting back to me.

    I have just switched themes as I’m running out of time…

    I still have Enfold installed and would be happy if you could help!!!

    Yes, have PHP 7.2 My host is Strato – http://www.strato.de

    Cheers,
    Chris

    February 10, 2018 at 9:02 pm #910643
    Hekolo

    I can send Login Details via personal message if that helps???

    February 10, 2018 at 9:22 pm #910651
    Mike

    Hi,
    Can you please include a admin login in the private content area. Importing the demo may cause you to lose all your content and settings, that is ok correct?

    Best regards,
    Mike

    February 10, 2018 at 9:27 pm #910652
    Mike

    Hi,
    If I recall correctly, Strato blocks either all .at addresses or kriesi.at where the demos come from. If you contact them they will unblock for you, or I can try a alternative way to import.

    Best regards,
    Mike

    February 10, 2018 at 9:30 pm #910653
    Hekolo
    This reply has been marked as private.
    February 10, 2018 at 9:39 pm #910654
    Hekolo

    Yes, plase try your luck with the Details i have sent you…
    Many thanks!!

    February 10, 2018 at 11:23 pm #910683
    Mike

    Hi,
    I was not able to use the alternative method to import the demo, so I can manually import the demo but I will need database access. Please include cPanel login in the Private Content area.
    The ftp access didn’t work for me, I believe my USA IP is blocked, but cPanel access will also allow me to upload the files necessary.

    Best regards,
    Mike

    February 11, 2018 at 10:27 am #910728
    Hekolo

    Hi Mike, see private Content…

    February 11, 2018 at 12:59 pm #910741
    Hekolo
    This reply has been marked as private.
    February 11, 2018 at 2:38 pm #910745
    Mike

    Hi,
    I have imported the Consulting Demo and all is working, Please clear your browser cache and check.
    Thanks a lot for your patience and for using Enfold.

    Best regards,
    Mike

    February 11, 2018 at 2:40 pm #910746
    Hekolo

    MANY THANKY!!!

    Mike, everything is working fine!! What a relief!!!

    Cheers,
    Chris

    February 11, 2018 at 2:49 pm #910748
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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