Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • February 8, 2018 at 4:23 pm #909824
    NikolausWuehrer

    Frame can be scrolled up and down on iPhone. But not side to side.
    What to do?

    February 9, 2018 at 11:24 am #910199
    Ismael

    Hey Nikolaus,

    Thank you for using Enfold.

    I check the page but there’s nothing in it — it’s blank. Could you provide a screenshot of the iframe? Please use imgur or dropbox.

    Best regards,
    Ismael

    February 9, 2018 at 12:32 pm #910228
    NikolausWuehrer

    Hello Ismael,
    oh yes that is right, it is a blank site if you are not logged in.
    Let’s try it another way.

    February 10, 2018 at 2:48 pm #910522
    NikolausWuehrer

    Hi, any idea??
    Best regards,
    Nikolaus

    February 12, 2018 at 2:37 am #910870
    Ismael

    Hi,

    Thank you for the update. Please provide the login details in the private field so that we can see the issue.

    Best regards,
    Ismael

    February 12, 2018 at 9:07 am #910956
    NikolausWuehrer

    Hi, let’s see again.

    February 13, 2018 at 4:12 am #911472
    Ismael

    Hi,

    Thank you for the update. The “wp-admin” page is not accessible. Please provide an admin account so that we can check the page editor.

    Best regards,
    Ismael

    February 15, 2018 at 2:00 pm #912760
    NikolausWuehrer

    Here it is …

    February 16, 2018 at 7:38 am #913161
    Ismael

    Hi,

    Thank you for the update.

    I’m sorry but I can’t reproduce the issue on desktop view. This is what I see in the page.

    // https://imgur.com/a/vf2j3

    Best regards,
    Ismael

    February 16, 2018 at 9:08 am #913177
    NikolausWuehrer

    Hi,
    you can’t reproduce the issue on desktop view because there you can scroll normaly.
    The problem is with smartphones, I myself use an iphone. And there you can not move the page (or frame) sideways or zoom the page.
    Best regards,
    Nikolaus

    February 17, 2018 at 9:21 am #913583
    Victoria

    Hi NikolausWuehrer,

    It does even load in Safari on a Mac or on an iPhone and there are no errors. Safari does not like your frame and does not say why.

    Best regards,
    Victoria

    February 17, 2018 at 4:50 pm #913673
    NikolausWuehrer

    Thank you Victoria,

    so I’ve to check the code once again and try out different things.
    Best regards,
    Nikolaus

    February 18, 2018 at 7:51 am #913805
    Victoria

    Hi Nikolaus,

    Let us know how that worked for you and if you need any more help.

    Best regards,
    Victoria

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