Viewing 17 posts - 1 through 17 (of 17 total)
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  • February 7, 2018 at 9:54 pm #909431
    jgeorge64uk

    2 questions:

    1 – How do I stop the text from moving when I move the cursor? I want it to be in a fixed position.
    2 – When my page loads it loads with my background image in full colour then after 1 second the backgrond image changes to black and white (which is how I want it to show). My question is – how do i get it to load like this from the beginning? I don’t want to see my background image in colour and the delay in changing is annoying.

    Thanks
    Video below showing my issue.

    February 7, 2018 at 9:55 pm #909432
    jgeorge64uk

    just submitting another reply with ” Notify me of follow-up replies via email” box ticked.

    February 8, 2018 at 7:12 am #909609
    Victoria

    Hi jgeorge64uk,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Looks like it’s some 3d effect.

    Best regards,
    Victoria

    February 13, 2018 at 5:26 pm #911797
    jgeorge64uk
    This reply has been marked as private.
    February 14, 2018 at 3:39 am #912070
    Ismael

    Hi,

    The login credentials are not working. Please check it carefully. How did you set the layer to black and white?

    Best regards,
    Ismael

    February 14, 2018 at 2:14 pm #912257
    jgeorge64uk

    Details below. Also I did not set up black and white, I cloned the original slider which comes with the theme as default and then simply picked another background image so it automatically made it black and white (which is how i like it anyway)

    February 16, 2018 at 3:12 am #913054
    Ismael

    Hi,

    Thank you for the update. The password for the “Temp1064” username is incorrect though. Please check it carefully.

    Best regards,
    Ismael

    February 20, 2018 at 10:31 pm #915083
    jgeorge64uk

    Just created a new user for ease, details below:

    February 21, 2018 at 4:33 am #915199
    Victoria

    Hi jgeorge64uk,

    Try disabling this parallax transition and see if this helps
    Image 2018-02-21 at 10.32.55.png

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 21, 2018 at 3:19 pm #915496
    jgeorge64uk

    Worked like a charm so thank you for your help.

    How do i fix the problem with my other issue mentioned in my first comment?

    I’ve listed it below again for ease:

    2 – When my page loads it loads with my background image in full colour then after 1 second the background image changes to black and white (which is how I want it to show). My question is – how do i get it to load like this from the beginning? I don’t want to see my background image in colour and the delay in changing is annoying.

    I’ve linked to the video below to show you the issue.

    Thanks

    February 21, 2018 at 3:45 pm #915524
    Victoria

    Hi jgeorge64uk,

    Please disable caching and minification while we’re helping you. I need to test the css.

    Best regards,
    Victoria

    February 26, 2018 at 12:19 am #917616
    jgeorge64uk

    Hello,

    Just disabled it now..

    February 26, 2018 at 11:37 am #917779
    Victoria

    Hi jgeorge64uk,

    Thank you for that.
    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
.ls-layer {
  background: transparent !important;
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 26, 2018 at 1:05 pm #917817
    jgeorge64uk

    Hello,

    Unfortunately that done the opposite of what I wanted. I need the background to be greyed out how it was originally but grey out as soon as the page loads.

    Please refer to my message above and the video as it explains it all.

    Thanks

    February 27, 2018 at 6:39 am #918211
    Ismael

    Hi,

    We adjusted the duration from 500ms to 1ms. Unfortunately, you can’t remove the layer transition because it will not be visible in the slider.

    Best regards,
    Ismael

    February 27, 2018 at 12:34 pm #918393
    jgeorge64uk

    Ahh got you, so am i correct in assuming that another option is to just upload a background image that is already greyed out and then remove the transition?

    February 28, 2018 at 10:02 am #918896
    Ismael

    Hi,

    Yes, I think that will work. Again, you can’t disable the transition settings so every layer aside from the main background will not be visible immediately on page load.

    Best regards,
    Ismael

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