Template problem

Hey csogordaniel,

Where is the promo box into the site visible?
Can you tell us?

Best regards,
Basilis

Hi Daniel,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

Hi Daniel,

You have to be running at least php5.6.3 for the code to work properly. Please upgrade.

Best regards,
Victoria

Hi,

Can you please revert your changes, update to latest Enfold and after let us know what modification you need so we can be able to help you the maximum

Best regards,
Basilis

Hi,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

.home #av_section_1 .container {
    opacity: 1 !important;
}

Let us know if this helps.

Best regards,
Nikko

Hi,

Can you give us ftp access? so we can try to check further and try to debug, just make a backup first :)

Best regards,
Nikko

Hi!

This is fixed, top padding is removed and scroll down button is functioning well. Let us know if you need further assistance :)

Regards,
Nikko

Hi,

You’re welcome, actually enabling wordpress debug in wp-config.php:

 // Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

and checking the site fixed it, I just replaced the code again to disable debug:

define( 'WP_DEBUG', false );

Seems like some cached script caused it :) Nothing was changed on the theme or the plugins since I also tested it on my end and it’s fine.

Best regards,
Nikko

Hi Daniel,

You’re always welcome :) Yes, it should be compatible, since I have done some checking on your site, I don’t see any issues with the theme, though there are some who are experiencing issue with layerslider and php 7.1. we usually suggest for them downgrade.

Best regards,
Nikko

Hi,

I checked it again today, and it seems the solution I made the other day isn’t working anymore, I attempted to install and use a default wordpress theme to check if this was theme related, however going to Appearance > Themes > Add New Theme shows this error:

An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

I think this is a server configuration issue, since the issue also appears in the WP Dashboard when inspecting via Google Web Inspector. Can you try to ask your webhost to check on it?

Best regards,
Nikko