Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • February 5, 2018 at 10:44 pm #908254
    bluefox76

    We have Themeforest User Name and API Key from our formerly graphic design studio. We have bought a new Enfold license and want to update both, Themeforest user + API Key and Enfold version, but we only get Error Messages.

    February 6, 2018 at 4:41 am #908335
    Mike

    Hey bluefox76,
    As you are updating from a very old version please create a backup of your site first, I recommend https://wordpress.org/plugins/duplicator/
    There have been a lot of changes since v3.8.4
    Then please ensure your webhost has PHP v7 installed & you have WordPress v4.9.3 (latest version) installed.
    Then try to update manually via FTP: https://vimeo.com/67209750

    Best regards,
    Mike

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.