Hide on large screens (wider than 990px - eg: Desktop) - Support

Viewing 22 posts - 1 through 22 (of 22 total)

Author

Posts
February 5, 2018 at 7:43 pm #908158

angelo82
Participant

Hi there,
I would like hide 1 text box in my pages and I flag the option in subject but it doesn’t works correctly.

Could you support?

Thanks for support

February 5, 2018 at 7:46 pm #908161

angelo82
Participant

In desktop version the text box is always display

February 6, 2018 at 2:35 am #908303

Nikko
Inactive Moderator

Hi,

Yes, we will try to help you out. Can you give us a link where the textbox you want to hide is located.

Best regards,
Nikko

February 6, 2018 at 8:59 am #908403

angelo82
Participant

Hi Nikko,
I need this function for all pages: http://www.bcdcosmetici.com

Could you check for example this:

Cosmetici Corpo

Thanks for your support

February 6, 2018 at 9:00 am #908405

angelo82
Participant

https://www.bcdcosmetici.com/wp-content/uploads/2018/02/Untitled.png

February 6, 2018 at 10:00 am #908438

Victoria
Inactive Moderator

Hi bcdcosmetici99,

Can you please attach a screenshot of the box that you need to hide? It is not very clear.

Best regards,
Victoria

February 6, 2018 at 10:09 am #908443

angelo82
Participant

Hi Victoria,
here you find a screenshot:

https://www.bcdcosmetici.com/wp-content/uploads/2018/02/Untitled1.png

Thanks for support

February 6, 2018 at 10:10 am #908444

angelo82
Participant

I’d like to hide this in all pages but the function doesn’t work correctly.

Thanks for support

February 6, 2018 at 11:42 am #908500

Victoria
Inactive Moderator

Hi bcdcosmetici99,

Thank you for specifying.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 6, 2018 at 12:43 pm #908534

angelo82
Participant

Hi Victoria,
by the attachment you find a details:

Thanks for support

February 6, 2018 at 3:46 pm #908635

Nikko
Inactive Moderator

Hi,

Thanks for providing the admin access, please update your Enfold theme to the latest version 4.2.2 and don’t forget to make a backup first. Also update header.php in your child theme, there are changes made in the header which is needed for the Screen Settings to function properly.

Best regards,
Nikko

February 6, 2018 at 4:44 pm #908671

angelo82
Participant

Hi Nikko,
thank you for your update.

How update my template? If I check manual from system I can’t find any update to install.
Do you have other way to update my theme?

Thanks for support

February 6, 2018 at 4:45 pm #908673

angelo82
Participant

How changes I made in my header.php to solve this issue?

Could you help me to complete this step?

Thanks for support

February 6, 2018 at 5:09 pm #908688
Nikko
Inactive Moderator
Hi,

Yes, you can refer to this post for complete guide on updating Enfold: https://kriesi.at/archives/the-complete-guide-to-updating-enfold and find: How to Update Enfold via FTP just follow the instructions and don’t forget to make a backup first.

This is what the code in header.php of the latest version of Enfold looks like, there are some classes added that are needed for it to function properly:
```
<?php
	if ( !defined('ABSPATH') ){ die(); }
	
	global $avia_config;

	$style 					= $avia_config['box_class'];
	$responsive				= avia_get_option('responsive_active') != "disabled" ? "responsive" : "fixed_layout";
	$blank 					= isset($avia_config['template']) ? $avia_config['template'] : "";	
	$av_lightbox			= avia_get_option('lightbox_active') != "disabled" ? 'av-default-lightbox' : 'av-custom-lightbox';
	$preloader				= avia_get_option('preloader') == "preloader" ? 'av-preloader-active av-preloader-enabled' : 'av-preloader-disabled';
	$sidebar_styling 		= avia_get_option('sidebar_styling');
	$filterable_classes 	= avia_header_class_filter( avia_header_class_string() );
	$av_classes_manually	= "av-no-preview"; /*required for live previews*/
	$av_classes_manually   .= avia_is_burger_menu() ? " html_burger_menu_active" : " html_text_menu_active";
	
?><!DOCTYPE html>
<html <?php language_attributes(); ?> class="<?php echo "html_{$style} ".$responsive." ".$preloader." ".$av_lightbox." ".$filterable_classes." ".$av_classes_manually ?> ">
```
Best regards,
Nikko
February 6, 2018 at 10:54 pm #908852

angelo82
Participant

Hi Nikko,
I install update of enfold, copy and paste your code in header.php your code but this problem isn’t solve again :(
Do you have some ideas?

February 7, 2018 at 12:55 pm #909088

Nikko
Inactive Moderator

Hi,

Do you have something specific that you have changed in header.php before? if none, can you try to rename header.php to header.bup (so it won’t be read and the theme will use the parent theme’s header.php), let us know if this helps.

Best regards,
Nikko

February 7, 2018 at 1:02 pm #909100

angelo82
Participant

Hi Nikko,
thank you for your update.
In the attachment you find the entire header.php Could you find an error?

Thanks for support

February 7, 2018 at 1:21 pm #909108

Nikko
Inactive Moderator

Hi,

Can you us ftp access as well? so we can try to check it further.

Best regards,
Nikko

February 7, 2018 at 1:25 pm #909112

angelo82
Participant

This reply has been marked as private.

February 7, 2018 at 4:30 pm #909262

Nikko
Inactive Moderator

Hi,

Thanks for providing the ftp access, however I can’t seem to connect, please check.

Best regards,
Nikko

February 9, 2018 at 10:57 am #910189

angelo82
Participant

Hi Nikko,
with your instruction I solved this issue.
Many thanks for your support!

If you like you could close this topic.

bye

February 9, 2018 at 3:58 pm #910292

Nikko
Inactive Moderator

Hi,

Glad that we could help and that you have resolved the issue. Thanks again for using Enfold, have a great weekend :)

Best regards,
Nikko
Author

Posts

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