Hey Peter,
Could you post a link to where we can see the problem please? We might need to have a look at the backend as well, so please include admin login details in private.
Best regards,
Rikard
Sure! Thanks!
Hi,
Thanks for the login details. First off, could you try updating the theme to the latest version (4.2.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
Rikard
Hi :)
It’s updated.
Same thing though,
thanks!
Peter
Hi Peter,
There is an error in JavaScript in the file wp-includes/js/media-audiovideo.min.js
Which version of php are you running?
Best regards,
Victoria
5.6
But I could upgrade to 7.0, 7.1 or 7.2 if you think that would help.
Hi,
It would help avoiding PHP version related issues in the future.
We are going to test it locally and then check with our devs and WPML devs regarding the issue.
Best regards,
Yigit
alright, thanks. Updated to 7.2 and waiting for News from you :)
Hi,
Thank you for your patience and understanding, we really appreciate it!
Best regards,
Basilis