Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 30, 2018 at 3:01 pm #904928
    alice_c_r

    I received an email saying that I had to download the Enfold update, but how do I install it?

    Thanks

    January 30, 2018 at 3:05 pm #904934
    Yigit

    Hi,

    Thanks for contacting us!

    Please refer to this post – kriesi.at/documentation/enfold/updating-your-theme-files/ and let us know if you need assistance :)

    Cheers!
    Yigit

    January 30, 2018 at 3:27 pm #904952
    alice_c_r

    Thank you!
    I checked my website dashboard and it looks like there isn’t any update available…
    It says:
    Theme Updates
    No Updates available. You are running the latest version! (4.1.2)

    So why am I receiving emails about available updates?

    January 30, 2018 at 3:31 pm #904954
    Yigit

    Hi,

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest.

    Best regards,
    Yigit

    January 30, 2018 at 5:09 pm #905002
    alice_c_r

    Thank you, I just realised the API key was wrong :)
    working now!

    January 30, 2018 at 5:51 pm #905020
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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