Viewing 11 posts - 1 through 11 (of 11 total)
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  • January 25, 2018 at 1:45 am #902457
    joenewyork

    Social Share Button Images not Showing. Facebook Sharing Debugger and received

    Image Unavailable Error while downloading https://joeligammari.com/wp-content/uploads/2017/11/joe-ligammari-photography_central-park-wedding-2012_121027.jpg with HTTP response code: 404 I ran the link and it works.
    Also got this error message – The following required properties are missing: fb:app_id

    Using Yoast SEO with Social Open Graph Enabled.
    Website is joeligammari.com The above link is from a blog on the site.
    Any ideas?
    Thanks Joe

    January 25, 2018 at 5:29 am #902530
    Mike

    Hey Joe,
    The link above to the image gives me a 404.
    I’m not sure I understand what you mean by “Social Share Button Images not Showing” I do see social share buttons on your blog posts, so I believe that you are referring to if you click the Facebook one to post your image it doesn’t show in facebook:
    2018-01-24_221606
    Is this correct?
    As for the “fb:app_id” I found this article on Yoast: https://kb.yoast.com/kb/warning-fb-app-id-hasnt-been-included-in-the-meta-tags/
    Have you tried disabling yoast to see if the social share buttons work correctly and post your images?

    Best regards,
    Mike

    January 25, 2018 at 7:49 am #902672
    joenewyork

    Hi Mike,
    Yes, I tried deactivating Yoast still have same issue. The Blog is shared without the image (picture) as part of the Share.
    I’m not getting any 404 issues either after I reactivated Yoast.
    I can give you a admin login to the site under the private content area.
    Please let me know.
    This is driving me nuts!
    Thanks Joe

    January 25, 2018 at 12:41 pm #902802
    Mike

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look. Can we also disable plugins to test?

    Best regards,
    Mike

    January 25, 2018 at 3:17 pm #902870
    joenewyork

    Hi Mike,
    Disabled plugins still had the issue. The site now has the plugins active.
    Your log in to the website joeligammari.com) is in the private content area.
    Thank you again!
    Joe

    January 26, 2018 at 3:51 am #903137
    Mike

    Hi,
    Can you provide ftp access in the Private Content area, I would like to see your .htaccess file.
    When I copy the link of a image from your media library, and try to access it directly I get a 404 on your site.
    Please see example in Private Content area.

    Best regards,
    Mike

    January 26, 2018 at 4:11 am #903142
    joenewyork
    This reply has been marked as private.
    January 26, 2018 at 5:35 am #903172
    Mike

    Hi,
    It appears your htaccess has a lot of conditions with no cosponsoring rules, I would like to test with only the basic wordpress rules. I will leave a backup of this file named htaccess.bk for your records.
    Is this Ok?

    Best regards,
    Mike

    January 26, 2018 at 6:04 am #903183
    Mike

    Hi,
    After changing your rules in the .htaccess file your images are not giving a 404, and the facebook debugger is showing the images for the shop items, and the blog posts. Now when I click a social link facebook shows your image.
    Please see screenshots in Private Content area.
    Please check.

    Best regards,
    Mike

    January 26, 2018 at 6:27 am #903193
    joenewyork

    Mike,
    IT WORKED!!!!
    Thank you so much. You are a genius.
    I have purchased many Themes from you guys (Kriesi) because your support is the best on the web!
    Thanks again Mike for all your help!!!!
    Regards Joe

    January 26, 2018 at 6:48 am #903204
    Mike

    Hi,
    Glad we were able to help, Perhaps if you don’t mind leaving a review on our Theme Forest page to let other people who are considering Enfold know about your experience, would be nice.
    We will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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