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  • January 24, 2018 at 7:46 am #901974
    deltacontrolsbc

    Hey, I opened the following ticket a couple of months ago regarding a bug in the Fullscreen Slider video slides:

    “”Hi There,
    I love the theme. Great support.

    We’ve implemented an Enfold Fullscreen Slider at the top of the home page. The last slide is a 10sec mp4 video. It works great on Chrome, however on Safari, the last slide doesn’t play and instead the slider gets stuck until page is reloaded.

    I appreciate any help, login cred below.””

    But, the ticket was prematurely closed. Even after upgrading to 4.2.1, the Fullscreen Slider still crashes in safari when a video slide is added.

    Please help?

    Original ticket:
    https://kriesi.at/support/search/?bbp_search=fullscreen+slider+safari

    January 24, 2018 at 7:59 am #901983
    deltacontrolsbc

    Just found this response from the Kriesi Team.:

    “Hey!

    I would like to share the same message on this thread as well to inform other users who are having the same issue.
    We are sorry about that. Apparently, there has been a miscommunication within our dev team and video background fix was not included.
    We will include it in upcoming update along with PHP backwards compatibility which we are hoping to release within a few days.

    Best regards,
    Yigit”

    Thanks for the feedback.

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