Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 23, 2018 at 7:53 pm #901641
    alsonjonsolutions

    Hi all,

    im not sure what has happened but my website has suddenly gone haywire.

    the menu is gone, all the format such as the sliders are missing

    January 24, 2018 at 7:29 am #901969
    Rikard

    Hey alsonjonsolutions,

    Thanks for the link. Could you try updating the theme to the latest version (4.2.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    January 24, 2018 at 6:41 pm #902255
    alsonjonsolutions

    Hi Rikard,
    Thanks for the response. I just updated the version. It managed to make the menu appear. However, some of my sliders are still missing. also a lot of the format is out of sync.

    I’ve highlighted some of the issues in the private content area. Its just some of the problems in the website. Could it be due to a conflict of plugins installed? this is the list of plugins i have installed. Thanks for the help

    akismet anti-spam
    caldera forms
    easy updates manager
    google analytics for wordpress by monsterinsights
    hash link scroll offset
    layerslider wp
    regenerate thumbnails
    tiny mce advanced
    w3 total cache
    wp smush
    yoast SEO

    January 25, 2018 at 7:07 am #902648
    Rikard

    Hi,

    Thanks for the feedback, it could very well be a conflict with a plugin. Did you try to deactivate them all to see if that is the case? You can activate them back one by one to see which one is causing the problems. Also, are you running the stand-alone version of LayerSlider? If so you will need to deactivate the built in version. Make sure to clear the cache from your caching plugins as well.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.