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AuthorPosts
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January 23, 2018 at 10:28 am #901329
Hi, i am having problems with the mobile view, i tried many options at enfold theme but no solution.
when i see my page http://www.macma.es with pc, no problem. mobile view… all contents are down, only can see the logo and menu. if i click the menu, same problem, all options are down.
I though it was because of the full view easy slider, but i chose to disable for small screens…can anybody help me?
thank you,
January 23, 2018 at 11:04 am #901358Hey pabloamian,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoJanuary 24, 2018 at 11:08 pm #902409This reply has been marked as private.January 25, 2018 at 5:56 am #902562Hi,
Best regards,
VictoriaJanuary 25, 2018 at 12:22 pm #902781This reply has been marked as private.January 26, 2018 at 6:07 am #903184Hi pabloamian,
The code is added by one if the plugins.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaJanuary 26, 2018 at 10:21 am #903278This reply has been marked as private.January 29, 2018 at 9:57 pm #904453Hi,
The URL does not allow me to login, can you please check again?
Best regards,
BasilisJanuary 29, 2018 at 10:28 pm #904496This reply has been marked as private.January 30, 2018 at 10:23 pm #905195Hi,
I check and I can see that the issue is on search. Have you modified the code with any custom CSS?
Best regards,
BasilisJanuary 31, 2018 at 10:28 am #905472This reply has been marked as private.February 1, 2018 at 9:24 am #906069Hi,
I have added this css code in your Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px ) { .responsive #header_main .container { height: 80px !important; } }Let us know if you need further assistance.
Best regards,
NikkoFebruary 1, 2018 at 10:25 am #906124This reply has been marked as private.February 1, 2018 at 10:27 am #906129Hi,
Glad we could help. Thanks for using Enfold :)
Best regards,
Nikko -
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