Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • January 22, 2018 at 10:21 am #900720
    samurai_666

    Good morning!

    I have Enfold 4.2. running. Last week I received an email by ENVATO that there is a new version available.

    But when I open the envato theme in my backend and click update it says that it is the latest version running and I cannot update also the theme via WP backend/themes.

    Could you help me with this issue, as an update via FTP is allways tricky and I may loose child theme settings, which I adopted a lot.

    Thank you for your help in advance

    best regards

    Gerhard Winter
    Grafik und Web
    E-Marke Austria
    c/o EDS GmbH
    Polgarstraße 30
    A-1220 Wien
    Tel. +43 (0) 1 890 10 26
    Tel. Mobil +43 (0) 664 816 60 02

    January 23, 2018 at 8:05 am #901248
    Victoria

    Hey Gerhard,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 23, 2018 at 11:47 am #901387
    samurai_666

    Hi Victoria
    Please find all data in the private content area
    best regards

    Gerhard

    January 25, 2018 at 6:50 am #902631
    Victoria

    Hi Gerhard,

    You need to be running at least php5.6.3 for the code to work properly. Please upgrade.

    Best regards,
    Victoria

    February 2, 2018 at 10:43 am #906762
    samurai_666

    Thank you Victoria!

    Worked out fine.

    best regards

    Gerhard

    February 2, 2018 at 9:32 pm #907054
    Basilis

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Basilis

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Viewing 6 posts - 1 through 6 (of 6 total)
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