Viewing 10 posts - 1 through 10 (of 10 total)
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  • #897038

    Hi,

    I tried to install the theme according the tutorial video. But ended up with this message:

    This page isn’t working
    mittencat.com is currently unable to handle this request.
    HTTP ERROR 500

    Any idea how to fix it? I have Increased PHP Memory to 96MB (https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP), but didn’t work.

    Thank you,

    Lin

    #897088

    Hi Lin,

    96mb is still pretty low as the theme is rather large, could you try to increase it to 256mb?

    Best regards,
    Rikard

    #897175

    Hi Rikard,

    I increased to 512M, still didn’t work. Any idea to solve this problem?

    Thanks,

    Lin

    #897342

    Hi Lin,

    It’s very difficult to say since the server error you are getting is very general, it basically just means that something went wrong. Could you check the server logs for any clues maybe? If you don’t have access to them then your hosting provider should be able to send them to you.

    Best regards,
    Rikard

    #897386

    Hi Rikard,

    I have copied the PHP error log. Can you please help me check it?

    Thank you very much!

    Lin

    PHP error_log:

    /home1/mittenca/public_html/error_log:
    [14-Jan-2018 02:56:26] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:15:37] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:15:38] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:15:40] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:15:41] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:15:42] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:15:44] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:15:45] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:15:46] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:38] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:42] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:43] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:44] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:45] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:46] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:47] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:48] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:49] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:50] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:51] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:53] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:54] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:55] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:56] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:58] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:17:59] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:18:00] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:18:01] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 03:18:02] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14
    [14-Jan-2018 04:46:29] PHP Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home1/mittenca/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14

    #897411

    Hi,

    Can you tell us what php version you are using?

    Best regards,
    Nikko

    #897540

    php 5.6.32
    MySQL 5.6.32-78.1
    Apache 2.2.34

    #897548

    Hi!

    Can you please contact your service provider and ask them to upgrade PHP version to PHP7.1?

    Regards,
    Yigit

    #897716

    Hi Yigit, Nikko, and Rikard,

    After upgraded to php 7 version, the problem solved. Thank you for your help.

    Lin

    #897875

    Hi Lin,

    Glad to hear that it’s fixed. Thanks for using Enfold and have a great day :)

    Best regards,
    Nikko

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