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  • #894753

    I have been trying to import posts from another WordPress website into a new website that is being developed using Enfold. I am using the “Tools” > “Export” and “Import” features in the WordPress dashboard to do this. When I try to import all content (posts, pages, comments, custom fields, terms, navigation menus and custom posts) I get a server error and when I try to import just the posts, the import completes, but none of the posts show up. Is there something I am missing or not doing correctly? I have done this before and not had problems.

    #894868

    Hey NicomIT,

    You need to check the installation details
    https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773
    Image 2018-01-08 at 19.32.33.png
    Especially the max execution time.

    Best regards,
    Victoria

    #894883

    Thanks Victoria. I made the updates as shown in the post you referred me to, however I still am getting a sever error when I try to import the posts.

    The import tool now says the max size you can import is 100 MB and previously it said 64 MB. So that did change. The .xml file I am trying to import is 20.6 MB.

    #895079

    Hi,
    Could you upload your export to dropbox and link in Private Content area, with a admin login in the private content area so we can take a closer look and test.
    Please backup your site.

    Best regards,
    Mike

    #895291

    Thanks for the reply Mike. I’m going to hold off on going further with this for now. It has taken quite a bit of time and I need our client to give us the go ahead to continue. If I get that, I’ll follow-up with the info you requested. Thanks again.

    #895480

    Hi,
    Very good then, we will leave this open for now should you wish to revisit it. Thank you for using Enfold.

    Best regards,
    Mike

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