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  • #894414

    Hi there,
    my website is: http://www.bcdcosmetici.com if you try our internal search in top bar, the result’s page doesn’t work correctly.
    The results are displayed but we can’t click in them.
    I have this problem only desktop version, on mobile the search work correctly.
    Thanks for support

    #894429

    Hey bcdcosmetici99,
    There is an error in your cache plugin causing the css for the sidebar to make it 100% width over the top of everything else. Try disabling your plugin and clearing the cache of the site.

    Best regards,
    Mike

    #894515

    Hi Mike,
    Thanks you for your reply.
    I disable cache plugin but the problem isn’t solved.
    How could I do?

    Thanks

    #894606

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #894623
    This reply has been marked as private.
    #894636

    Hi,
    Thank you for the login, I found that one of your plugins is causing the issue by deactivating all of them, Try disabling your plugins and reactivate each one individually until you find the one causing the error.

    Best regards,
    Mike

    #894687

    Hi Mike,
    I deactivate all our plugin but the problem doesn’t solved jet :(
    Please how customize this page?

    https://www.bcdcosmetici.com/?s
    Thanks for your support

    #894698

    Hi,
    The issue is that one of your plugins is braking the page layout, causing the sidebar to take full width and drop below the content. We can change the width of the sidebar so the links are clickable, but the layout is still broken.

    #top #main .sidebar {
    float: right!important;
    width: 27%!important;
    top: -120vh!important;
    }

    Please compare the link in the Private Content area with the screenshots.
    The css is not a good solution because it won’t solve every page at every screen width, the best solution is to find which plugin is causing the issue and either contact the plugin author for a fix or don’t use it.

    Best regards,
    Mike

    #908424

    Hi Mike,
    I delete max mega menu that it was the cause of this problem.
    Now I’ve solved this.

    If you want you can close this topic

    Thank you for your support

    #908569

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘search result doesn't work’ is closed to new replies.