Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 5, 2018 at 12:17 pm #893690
    bodesign2

    Hello,

    All the icons on my website have disappeared. Can you help me please.

    Thank you.

    January 5, 2018 at 11:36 pm #893893
    Jordan Shannon

    Hey bodesign2,

    Is this a sudden occurrence or were they never there? Perhaps try disabling all active plugins to see if the issue resolves.

    Best regards,
    Jordan Shannon

    January 6, 2018 at 8:43 am #893997
    bodesign2

    Hello Jordan,

    I deactivated the plugin WPML Multilingual CMS and all the icons were back. Now I actived the plugin again and the problem seems to be solved. Strange. Could it be a incompatiblity between Enfold and WPML? Thanks for your tip.

    Best Regards, Johan

    January 6, 2018 at 1:40 pm #894074
    Rikard

    Hi Johan,

    Things like that could be due to caching, deactivating plugins can for some reason sometimes help. Don’t ask me how or why though :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    January 6, 2018 at 6:31 pm #894163
    bodesign2

    Hello again,

    I had the impression that not everything worked as it should be. Therefore I removed the complete installation (Theme Enfold and WP) and restored it with a full backup. Result: everything works fine now, no more hiccups. All negative surprises are gone. So thank you for your support. I am a happy camper!

    Best Regards,
    Johan

    January 6, 2018 at 9:14 pm #894206
    Victoria

    Hi Johan,

    Glad you got it working for you! That’s a radical way I would say :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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