Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 3, 2018 at 10:25 am #892765
    jgeorge64uk

    Hello,

    I’m trying to install the demo import theme called “Enfold 2017” but im running into a few issues and getting lots of errors.

    Here’s a link to the error message I am getting: https://ibb.co/dBTaZw

    I have double checked and yes I have uploaded the correct theme folder.

    Thanks

    January 4, 2018 at 11:58 pm #893487
    Jordan Shannon

    Hey jgeorge64uk,

    Did you check the write permissions to the upload folder?

    Best regards,
    Jordan Shannon

    January 5, 2018 at 12:34 pm #893694
    madmanbean

    same here.. the layout Import: Enfold 2017 does not load! Have done about 10 enfold websites but have never used this layout before. Having installed it it looks nothing like the sample page at https://kriesi.at/themes/enfold-2017/

    Hoping admin will pick this up.. login details shown below for admin

    January 5, 2018 at 10:26 pm #893854
    Jordan Shannon

    Hey madmanbean,

    As I mentioned above, have you checked the write permissions of the upload folder?

    Best regards,
    Jordan Shannon

    January 5, 2018 at 10:52 pm #893865
    madmanbean

    I have done nothing different from all the other websites that I have used enfold for and the basic enfold theme and indeed other imports work. It is just that particular 2017 one that does not seem to work. The images used are relative links to your website and also the slider then states you require a licence.

    You mention uploads folder but do not specifically state what folder. The uploads folder in wp-content is 755 and images uploaded to it work fine so that cannot be the problem.

    January 5, 2018 at 11:52 pm #893896
    jgeorge64uk

    Another moderator said the below to me

    “Some servers are incompatible with the WordPress Importer, which is what the theme is using to import the demo, so you have to import the demo on a local installation first and then migrate it to the live site. You can use the following plugin for migration.

    // https://wordpress.org/plugins/wp-migrate-db/”

    It seems like no one knows whats wrong.

    Not great as I bought this theme based on the reviews and support..

    January 6, 2018 at 12:56 am #893910
    madmanbean

    As stated I have installed quite e few enfold websites and used various demo options so my server must be fine. It is just the 2017 demo that fails to install

    January 6, 2018 at 5:14 pm #894127
    Victoria

    Hi madmanbean,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    January 6, 2018 at 8:32 pm #894191
    jgeorge64uk

    Just tried the below and it works, although it should not be as long winded as this

    “Some servers are incompatible with the WordPress Importer, which is what the theme is using to import the demo, so you have to import the demo on a local installation first and then migrate it to the live site. You can use the following plugin for migration.

    // https://wordpress.org/plugins/wp-migrate-db/”

    January 7, 2018 at 2:58 pm #894340
    Victoria

    Hi jgeorge64uk,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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