Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 13, 2017 at 12:12 pm #888279
    Jan

    WP-Version 4.9.1 DE
    Enfold: 4.2 (no Child Theme)
    Enfold->General Layout->Logo and Main Menu->Sidebar links (no Widgets)
    Enfold->Hauptmenü->Menu Items for mobile->Activated for Smartphones and Tablets
    But nothing happens below 990px. The “Desktop” Menu doesn’t disappear and no burger menu is shown. What can I do?
    Thank you, Jan

    December 13, 2017 at 4:06 pm #888401
    Victoria

    Hey Jan,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    December 13, 2017 at 4:12 pm #888405
    Jan

    I’m working on that site currently, but do not hesitate to log in ;)
    Thank you!

    December 14, 2017 at 7:22 am #888766
    Rikard

    Hi,

    Thanks for the login details. I can’t see why it’s not responding to lower screen sizes though, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    December 20, 2017 at 7:04 am #890701
    Jan

    Hi,
    Now I’ve installed the newest Enfold files via FTP. Unfortunately no changes. Actually, it becomes a bit urgent, because the customer wants to relaunch his website this year. I’ve made a couple of Enfold websites, but this happens for the first time. Any idea?
    Thank you, Jan

    December 20, 2017 at 4:49 pm #890838
    Victoria

    Hi Jan,

    There is a checkbox to be checked.

    Best regards,
    Victoria

    December 20, 2017 at 6:06 pm #890884
    Jan

    Oh, that was simple. Thank you!
    Merry Christmas, Jan

    December 21, 2017 at 10:51 am #891064
    Rikard

    Hi,

    Glad we could help :-)

    Please let us know if you should need any further help on the topic or if we can close it. Merry Christmas to you too!

    Best regards,
    Rikard

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