Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • December 9, 2017 at 12:26 pm #886797
    valcov

    Hi,
    I add new page, add new layout elements and content elements after I press “Publish” they appear how ti should be, however after I make changes to this page and press “Update” all changes disappeared as well as information on this page, remain only the first above section.
    How can I fix this?
    Thank you

    December 9, 2017 at 2:19 pm #886827
    Mike

    Hey valcov,
    Is it the homepage that your are talking about?
    The login doesn’t work please check.

    Best regards,
    Mike

    December 10, 2017 at 4:59 pm #887110
    valcov

    Hi MIke,
    This is happening on all pages except homepage, remain unchanged only first layout and last one, every time I make changes I lose middle layouts
    I have made a lot of work on homepage, I do not want to risk now to change something, cause first page I started to create is homepage and after that I moved to next one and I saw this kind of weird things.
    Thank you
    Octavian

    • This reply was modified 7 years, 2 months ago by valcov.
    December 11, 2017 at 7:49 am #887250
    Rikard

    Hi,

    Login details are not working, could you check and verify please?

    Best regards,
    Rikard

    December 11, 2017 at 9:07 am #887258
    valcov

    Here is new password

    December 11, 2017 at 12:15 pm #887320
    valcov

    did you have similar problems before?

    • This reply was modified 7 years, 2 months ago by valcov.
    December 11, 2017 at 1:59 pm #887398
    Victoria

    Hi valcov,

    You need to have at least php 5.6.3, this could be adding to the issue or even be the reason.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    December 13, 2017 at 9:01 pm #888548
    valcov

    Hello Victoria,
    Hosting provider updated PhP to 7.1.1.
    however problem persist after all changes? so problem is in another side, I cant understand why and where?
    thank you

    • This reply was modified 7 years, 2 months ago by valcov.
    December 14, 2017 at 2:20 pm #888883
    valcov

    can you please help to understand where is the problem? why old layouts disappear when I add new one on custom pages?
    thank you

    December 14, 2017 at 2:42 pm #888900
    Victoria

    Hi valcov,

    Could you please enable the Advanced Layout Builder debug mode . Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
    Can you create a test page, the one we can try to reproduce the issue?

    Best regards,
    Victoria

    December 14, 2017 at 3:28 pm #888926
    valcov

    Thank you very much for support, this worked fine, now I can add as many layouts as I need without loosing any information

    December 14, 2017 at 6:16 pm #889017
    Victoria

    Hi valcov,

    Great! Glad you got it working for you! :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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