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Thank you very much for your quick response (see below)
Here i start an new thread. Yes please help me to install the theme, that would be great.
Thank you!
Best regardsHi!
@anjahuebner Please try installing the theme via FTP – https://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/
If you would like us to install the theme for you, please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field. If you post them here, they will be visible to creator of this thread as well, so please start your own thread :)
Best regards,
YigitSorry for writing again but i dont understand that i dont get an answer from the support. Maybe you didnt see my messages? Please give me a feedback soon as possible. I am not happy with the situation and in the meanwhile i work with another theme. I would like to cancel my purchase.
Thank you for you answer
AnjaHi Anja,
When you’re bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Is the website down?
I am getting“This site can’t be reached **zone.ch took too long to respond.”
Best regards,
VictoriaHi Victoria
Thank you very much for your answer. I tried to login and it works.
Please try again. I send you everything in the private content.Best regards
AnjaHi Anja,
Can you please check with your hosting provider if the PhpZip extension is enabled? Which php are you running?
Best regards,
Victoria
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