Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 1, 2017 at 12:16 pm #883852
    Mik24

    Hi,

    I’ve tried to import the demo but I received the error message “Import didnt work, try to reload the page”. Reloading the page didn’t bring the solution.

    Contacted also my hoster and received the reply:

    “Unfortunately, we can not find an error on the server. Similarly, no AT domains are blocked by us.

    Does the developer give specific information about script runtime or something similar? Requires the theme z.b. a certain amount of RAM?”

    Following that I found related information in the forum:
    “We would recommend you to set max_input_vars to 5000 and memory_limit to 256M. Depending on your usage, you may not need as well.

    Following values are from my local installation
    Max_execution_time = 30
    Max_input_time = 60
    Post_max_size = 32M
    Upload_max_filesize = 32M
    Max_input_time = 60”

    The hoster modified the php.ini config accordingly. But that didn’t help

    What else can be done?

    December 1, 2017 at 12:30 pm #883855
    John Torvik

    Hey Mik24,

    Please, before to test it, could you tell which demo are you trying to import?

    Best regards,
    John Torvik

    December 11, 2017 at 8:20 pm #887557
    Mik24

    Hi John,

    Thanks for your reply. I tried to import the Startup business demo.

    Best regards

    December 11, 2017 at 8:42 pm #887559
    perprod

    Im having similar issues…. i had a failed import about 2 hours ago on the Gym site… now its installed but no media has been installed, i have posted about it but had no response?

    December 12, 2017 at 1:40 am #887656
    Jordan Shannon

    Hey perprod,

    Please link us to your original thread.

    Best regards,
    Jordan Shannon

    December 12, 2017 at 2:13 am #887668
    perprod

    Thread is here

    • This reply was modified 6 years, 11 months ago by perprod.
    December 12, 2017 at 7:43 am #887770
    Nikko

    Hi perprod,

    Your thread has been answered, we would need your login credentials, please reply on the other thread.

    Best regards,
    Nikko

    December 16, 2017 at 11:29 am #889514
    MariskaHoffland
    This reply has been marked as private.
    December 16, 2017 at 8:03 pm #889652
    Mike

    Hi,
    You are getting a 500 (Internal Server Error) on wp-admin/admin-ajax.php
    I suggest looking at your server logs to see what the possible cause could be.

    Best regards,
    Mike

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.