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  • #882556

    HI I’m having a big problem with the site.
    I just updated the website to WordPress 4.9 and updated Enfold to the latest version. I use a child theme. After the upgrade the main menu is compliantly destroyed. Can you help me (as soon as possible, thank you)?

    Here is how it looks like:
    now, broken

    Here is how it was:
    before (italian menu)

    • This topic was modified 6 years, 11 months ago by niguli.
    #882628

    Hey Nicola,

    Have you moved to https recently? Looks like some css is blocked as it is loaded over http.

    Here are some articles for you:
    http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

    https://www.thepolyglotdeveloper.com/2014/12/force-https-pages-wordpress-site/

    Best regards,
    Victoria

    #882718

    Hi victoria, I moved to https almost 1 month ago with success. I followed all your link and I think I set up all, but with no success. Menu is still broken. Do you still find some css called via http ?

    #882722

    Hi!

    It seems like you have made changes on header.php file on your child theme. header.php and includes/helper-main-menu.php files were updated since we have recreated new mobile menu from scratch.

    Please copy a fresh copy Header.php file from parent theme and apply the changes you have previously applied and issue should be fixed.

    Regards,
    Yigit

    #882732

    Hi Yigit, I only set the logo menu and the preloaded image to https path! I did not edit in other way any php files. I don’t have custom header.php & includes/helper-main-menu.php in my chid theme folder.

    I Followed this tutorial trying to solve with no success.

    This is probably why you see these 2 files modified (but in the parent theme).

    #882735

    Hey!

    Issue is not related to that. It looks like you have copied all files from parent theme to child theme. You should only copy the files you have modified.

    If you are sure that you have not made any changes on theme files, the easiest way to solve the issue would be deleting all files and folders from your child theme via FTP except for style.css, functions.php and screenshot.png files.

    Cheers!
    Yigit

    #882737

    Yigit, I only have those files in my child folder as you can see:

    child folder files

    #882745

    Hi,

    When i login it shows all files. Weird. If you do not mind, please post FTP logins here privately as well so we can look into it :)

    Best regards,
    Yigit

    #882750

    of course, here they are:

    #882765

    Hi,

    Avia.js file in /js/ folder in your child theme was causing the issue. I renamed it to “old-avia.js” and that fixed it.
    Please copy avia.js file from parent theme to your child theme again and apply the changes once again :)

    Best regards,
    Yigit

    #882772

    thanks Yigit. I’ve simply copie the parent js, I will later check what modifications I did time ago. Now the problem is with the Language switcher (WPML), but I opened a ticket support into the WPML support forum. Thanks again.

    #882775

    Hi!

    You are welcome!
    Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

Viewing 12 posts - 1 through 12 (of 12 total)
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