Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 27, 2017 at 6:07 pm #882317
    raisonbrands

    Hi,

    We tried to update a client site from 3.8.4 to version 4.2 and are experiencing some issues with the Full Screen Slider video element.

    In the private content, you’ll see a link to the dev site with 4.2 alongside the properly functioning live site with 3.8.4. The errors will be apparent (weird overlay, tiny video box, etc.).

    Please let me know if you have any thoughts, would love to avoid recreating those sliders in the Advanced Layer Slider if possible.

    November 30, 2017 at 12:30 pm #883364
    Ismael

    Hey raisonbrands,

    Thank you for using Enfold.

    This is a bug with the media element script. You can find a solution in the following thread.

    // https://kriesi.at/support/topic/video-background-broken-in-enfold-4-2/#post-870289

    Best regards,
    Ismael

    December 1, 2017 at 5:56 pm #883966
    raisonbrands

    Thanks Ismael,

    So that fixed the issue for the homepage video slider and greatly improved the Contact Us slider, but the Contact Us slider still has some issues. The width and height are good but the video itself is oriented much lower, check them both out in the Private Content field.

    I assume this has to do with additional video/display controls that are in the new version of Enfold (which are very much appreciated!). I checked out the new paramaters and the only one that makes sense is the aspect ratio, but plugging in different values didn’t produce any changes.

    Is there a control that I’m missing or should I just edit that video to be of a different height in this new version of Enfold?

    Thanks, the help is always very much appreciated

    December 4, 2017 at 4:59 am #884511
    Ismael

    Hi,

    Thank you for the update.

    Adjust the video position with the following css code.

    #top .av-video-slide video {
    margin-top: -10% !important;
}

    Best regards,
    Ismael

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