Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 25, 2017 at 11:11 am #881551
    wimwinters

    Hi,
    I inserted a video as a color section’s background. No overlay. All was working fine.
    Since I wanted to have the video unmuted I searched for a solution to unmute it. Found on your forum to change in the section.php the video_mute to false.
    Did that.
    Error occured.
    Changed it back to ‘true’, same result.
    How to restore this functionality?
    Thanks!
    Wim

    November 25, 2017 at 5:25 pm #881674
    Victoria

    Hey Wim,

    What does the error say? Same result – meaning?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 25, 2017 at 6:32 pm #881692
    wimwinters

    Dear Victoria,
    first: thank you so much for answering. On a Saturday… that can count as a service!
    The issue seems to be solved, but I hav eno idea how. It might have to do with the use of some type of YouTube links that gives this error message, coïncidally at the same time where I changed the ‘fase’-‘true’.

    As for now it seems to work, so sorry for bothering you!
    A mute/unmute button that the visitor can use to either mute/unmute the video sound might be a handy option in the future?

    best wishes,
    Wim

    November 25, 2017 at 8:07 pm #881728
    Victoria

    Hi Wim,

    Glad you got it working for you! :)

    Chrome allows to mute the tab as of recently, it’s a very cool feature.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    • This reply was modified 8 years, 4 months ago by Victoria.
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