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  • November 20, 2017 at 7:28 pm #879314
    eKatComm

    Hello,

    Background video on our website doesn’t work on iPhones (shows video with a Play button but video doesnt play if button is tapped nor does the video start automatically as it should) and Samsung Galaxy tablets (no Play button here, just the first still of the video like a screenshot). Is there a solution to this problem?

    Thanks in advance!
    Kat

    November 22, 2017 at 10:21 pm #880479
    Basilis

    Hey eKatComm,

    That is a known issue, that is been under investigation.
    We do appreciate your patience while we work on updates.

    Thank you

    Best regards,
    Basilis

    November 23, 2017 at 11:33 am #880666
    eKatComm

    Hi Basilis, thanks a lot for your message, hope the issue is resolved soon!

    November 23, 2017 at 8:16 pm #880916
    Jordan Shannon

    Hi,

    You will be alerted when a new update is available.

    Best regards,
    Jordan Shannon

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