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  • #878240

    I updated the Theme and got an error: “bemodesign.com is currently unable to handle this request.
    HTTP ERROR 500”

    I then had to put the site under a new theme that messes everything up. I am going to have to restore from back for now.

    Is there a solution or reason that this happened?

    #878261

    Hey bemodesign,

    Can you please check server log for error? Which version of php are you running?

    Best regards,
    Victoria

    #878315

    Not sure how to check server log for error?

    Here is php info:

    Database server

    Server: Localhost via UNIX socket
    Server type: MySQL
    Server version: 5.6.36-cll-lve – MySQL Community Server (GPL)
    Protocol version: 10
    User: cpses_bexbdIyNY3@localhost
    Server charset: UTF-8 Unicode (utf8)
    Web server

    cpsrvd 11.62.0.20
    Database client version: libmysql – 5.1.73
    PHP extension: mysqli Documentation
    phpMyAdmin

    Version information: 4.0.10.18
    Documentation
    Wiki
    Official Homepage
    Contribute
    Get support
    List of changes

    #878716

    Hi,

    Your hosting provider should be able to check the error log for you, 500 internal server error is very general and it basically only says “something went wrong” and it doesn’t tell us anything. I would recommend that you copy your site to a staging area and perform the update there first. One thing you could try out would be to increase the memory allocated to PHP on your installation: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Best regards,
    Rikard

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