Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 16, 2017 at 5:16 pm #877618
    beauch66

    Backend really slow, no constancy in the speed of the site and especially the backend. When I edit a page, if I click on a component (example: a text box, sometimes it’s instantaneous, sometimes it takes more than 45 seconds to display the content!).

    Is this a problem coming from my host or my template?

    I did everything to optimize my website: performance plugin etc.

    I even increased the speed of my host. I manage my WHM and Cpanel environment myself.

    All my plugins are up to date!

    Need urgent and fast help, I can pay if necessary!

    November 18, 2017 at 5:31 am #878355
    Nikko

    Hey beauch66,

    Can you let us know what version of php are you using?

    Best regards,
    Nikko

    November 21, 2017 at 12:32 am #879435
    beauch66

    Hey … Thank you for your reply !

    My Current PHP version: 7.0

    Pascal 😉

    November 22, 2017 at 2:10 pm #880258
    Nikko

    Hi Pascal,

    Can you try to downgrade your php version to 5.6? there are few people who also complained that it’s slow and the solution that worked for them is to downgrade it. Just make sure to do a backup first.

    Best regards,
    Nikko

    November 22, 2017 at 4:30 pm #880351
    beauch66

    I tried to go back to PHP 5.6 … the situation is worse !!!

    When I edit a page, I notice that I have javascript errors in the browser console !!!

    ————————————————— javascript errors —————————————————————————
    Uncaught (in promise) TypeError: Cannot read property ‘getNotificationManagerImpl’ of undefined
    at h (wp-tinymce.php?c=1&ver=4607-20171116:29)
    at k (wp-tinymce.php?c=1&ver=4607-20171116:29)
    at <anonymous>
    load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9:9 JQMIGRATE: Migrate is installed, version 1.4.1
    2wp-tinymce.php?c=1&ver=4607-20171116:29 Uncaught (in promise) TypeError: Cannot read property ‘getNotificationManagerImpl’ of undefined
    at h (wp-tinymce.php?c=1&ver=4607-20171116:29)
    at k (wp-tinymce.php?c=1&ver=4607-20171116:29)
    at <anonymous>
    load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9:9 JQMIGRATE: Migrate is installed, version 1.4.1
    jquery.ui.touch-punch.min.js:6 Uncaught TypeError: Cannot read property ‘mouse’ of undefined
    at jquery.ui.touch-punch.min.js:6
    at jquery.ui.touch-punch.min.js:6
    144wp-tinymce.php?c=1&ver=4607-20171116:29 Uncaught (in promise) TypeError: Cannot read property ‘getNotificationManagerImpl’ of undefined
    at h (wp-tinymce.php?c=1&ver=4607-20171116:29)
    at k (wp-tinymce.php?c=1&ver=4607-20171116:29)
    at <anonymous>
    ————————————————— javascript errors —————————————————————————

    How can I fix this problem … I tried to disable some plugins but without success for the moment!

    Thanks for your help !

    November 23, 2017 at 6:25 am #880597
    Nikko

    Hi,

    Can you give us ftp access? so we can check further on the issue.

    Best regards,
    Nikko

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