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  • November 16, 2017 at 3:54 pm #877584
    maguro

    I’m running enfold 3.8.5 on WP 4.9. an today I see, that the Editor didn’t work anymore.
    I only see the “running circle” (see image).

    https://www.dropbox.com/s/r9aoxeezsojz6mt/enfold-problem.png

    When I create a new side, it didn’t load the Avia Framework Editor, it only shows the standard editor.
    Also when I click Theme Customizer, it didn’t work.

    My Editor Enfold Problem

    The were no changes at webserver. I checked (deactivate/active) all plugins. Nothing helped/happend. On other WP’s with Enfold 3.8.5 an WP 4.9 is everything fine.

    Anyone any good idea?
    Thanks, Greetings from Bavaria

    ps. I made an update to enfold 4.2. It didn’t also work…..

    • This topic was modified 6 years, 11 months ago by maguro. Reason: put some private information in the post
    November 16, 2017 at 4:33 pm #877605
    alexandervellguth

    I have exactly the same problem…

    November 16, 2017 at 4:50 pm #877607
    alexandervellguth

    I just downgraded to 4.8.3 and now its working again..

    November 16, 2017 at 4:58 pm #877612
    maguro

    Interesting. After downgrading to 4.8.3 it works also for me.
    But this is not a perfect solution for the future.

    November 18, 2017 at 8:01 am #878386
    Nikko

    Hi,

    I have tested Enfold 4.2 with WP 4.9 and the layout editor works fine. Can you create a stage site, where we can check without affecting your live site, so we can try to check and figure out what’s causing the issue.

    Best regards,
    Nikko

    November 18, 2017 at 8:13 am #878390
    THobbes

    Hi Nikko,

    please take a look here: #878335, #878305 and #877499 THX

    Best wishes
    Tom

    • This reply was modified 6 years, 11 months ago by THobbes.
    November 19, 2017 at 9:16 am #878727
    Rikard

    Hi Tom,

    Thanks for sharing. We don’t know what is causing this at the moment, it’s likely related to the 4.9 update so rolling back a version 4.8.3 might help.

    Sorry for the problems,

    Rikard

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