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  • November 16, 2017 at 3:43 pm #877581
    Vertigo-CS

    Hello Kriesi,

    I seem to be having an issue editing my contact form. I can make any changes I want, but the Save button simply won’t work. When I click it, it adds a #save to the browser URL, but does nothing else, not even removing the pop-up window, meaning I have to reimplement the entire element if I want to change anything at all.

    Something to look into.

    November 18, 2017 at 7:54 am #878385
    Nikko

    Hey Vertigo-CS,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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