Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 16, 2017 at 1:34 pm #877508
    soulsurf

    Hi there,

    we’re using Enfold theme with a child theme, having set individual site icons, done lots of settings, inserted custom css (underneath “general styling”), and so on.

    One teammate today hit the “save” button on “general styling” and all data has gone: no defined frontpage, no custom css, and so on. The pages are still there, but no custom designs, etc.

    Now we’ll have to restore the backup and I’d like to know what files/database tables we need to restore.

    Thanks in advance and keep on rocking
    Andi

    • This topic was modified 8 years, 3 months ago by soulsurf.
    November 16, 2017 at 6:06 pm #877636
    soulsurf

    I found two spots:

    database: wp_options > avia_options_{sitename}

    AND

    files: /wp-content/uploads/dynamic_avia/{sitename}.css

    Is that all? Or did I miss another file/db-entry?

    Thanks a lot
    Andi

    November 17, 2017 at 4:52 pm #878183
    Yigit

    Hi Andi,

    I believe your teammate clicked “reset all options” button instead of “save” button, is that correct?
    You can simply overwrite /wp-content/uploads/dynamic_avia/{sitename}.css file, refresh your page and then save in Enfold theme options and that should work :)

    Best regards,
    Yigit

    November 17, 2017 at 5:16 pm #878208
    soulsurf

    Hi Yigit,

    that came up my mind, too ;) But he said “no, no, no… I hit ‘save’ ”

    Thanks for your feedback: I’ll then try restoring the css file

    Cheers,
    Andi

    November 17, 2017 at 7:00 pm #878253
    Victoria

    Hi Andi,

    Please, let us know if you still need our help :)

    Best regards,
    Victoria

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