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  • #877450

    I have recently added new portfolio i can see on this portfolio on my website if I logged in but I cant see if i am not logged in.

    #877454

    Hey pebbledavidevans,

    I have checked your site, and it looks good. Can you provide a screenshot showing the portfolio when you are logged in and not? so we can see the difference.

    Best regards,
    Nikko

    #877473
    This reply has been marked as private.
    #878070

    Hi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #881115
    This reply has been marked as private.
    #881147

    Hi,

    We haven’t got any login details. Also checking on the screenshots I think there’s a caching issue where the logged out version shows the cached version of the site where newer masonry items are not shown, while it’s not cached when you’re logged in. Can you try to flush out the cache?

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #881174
    This reply has been marked as private.
    #881195

    I fixed it cache issue from plugin

    #881223

    Hi,

    Glad to hear that it’s fixed. Let us know if you need further assistance or if we can close the thread :)

    Best regards,
    Nikko

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