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Hey guys,
I got some questions from the IT department of a client and I don’t know what to answer. So it would be wonderful if you could help me with that. The questions are as follows:- Is there a possibility to send the contact form messages via IMAP? The client wants to sign them with DKIM
- Is the format of the mails sent via contact forms RTF or Plain-Text?
Thanks so much in advance!
Hey divedesigns,
You might want to consider a plugin or building custom functionality to achieve the above.
If you need further assistance please let us know.
Best regards,
VictoriaHey Victoria,
I find this answer very unconvenient. Please check back with your development department and give me so more detailed information. I already knew before, that I would need custom functionality but I want to have a professional opinion on how to address the issue.
Thanks!
Hi,
To send contact form messages via IMAP you would need to use a plugin such as: WP Mail SMTP by WPForms because the contact form uses the standard PHP mail to send plain text messages.
To use DKIM, you would need to then set it up inside your hosting control panel. If you are using cPanel, see their Email Authentication documentation which tells you more about enabling DKIM.
Or you can use a email relay service such as Amazon SES, SendGrid, MailGun, MailJet, Sparkpost, etc. they have DKIM settings built in which can be turned on. See the relevant documentation or instructions on how to turn on DKIM for your specific email service provider.
Hope this helps direct your team in the right direction to setting this custom solution for you.Best regards,
Mike
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